Frequently asked questions
Everything moms ask before and during their program, from the workouts and the app to diastasis, payment and privacy.
Programs and workouts
No! Our workouts are designed to be done at home, with no equipment. A simple exercise mat is all you need.
Our workouts are only 9 minutes a day, which makes them easy to fit into even a busy mom's schedule.
Yes. The workouts were designed for busy moms and can be done at home, even with baby nearby.
Yes. You can repeat a session if you'd like, but we recommend no more than 2 sessions a day. Listen to your body, progress at your own pace and give yourself the time you need to recover.
No. Our programs do not include personalized coaching. They were built to be simple to follow and fully self-guided, with all the videos and explanations you need to guide you step by step. If you have questions about your program, our team is available at support@carlakayfitness.com.
Yes. All of our programs are available in French and English.
Yes. The program was specifically designed for women with diastasis recti. The exercises focus on breathing, transverse activation and abdominal pressure control to strengthen the core safely. The movements are progressive and adapted to each mom's level, whether she is recently postpartum or several years after giving birth.
Pregnancy and postpartum
Absolutely. We do recommend waiting for your doctor's clearance before returning to exercise, generally 8 weeks after a C-section. Our exercises are designed to be progressive, safe and adapted to postpartum recovery.
Yes. The program is safe during pregnancy, but we recommend consulting your healthcare provider before starting. Some modifications may be needed depending on your stage of pregnancy.
Yes. Whether you are a few months or more than 20 years postpartum, it is never too late to start. Results may take a little longer to appear, but it is entirely possible to improve and close your diastasis with consistency.
Diastasis recti and choosing your program
Diastasis recti is a separation of the abdominal muscles that often occurs during pregnancy. If you still have a belly that sticks out after baby, a feeling of core weakness or a dome that appears when you sit up, you may have a diastasis. We've prepared a tutorial to help you measure your diastasis and determine the width of your abdominal gap.
Yes. About 60% of women have abdominal diastasis after pregnancy.
The most common signs are:
• A belly that sticks out or stays bloated.
• A bulge in the center of the abdomen during exertion.
• A feeling of core weakness.
• Back pain.
• Pelvic floor pressure or weakness.
Every woman is different. Some may have a diastasis without all of these symptoms.
Your program depends mainly on the width of your diastasis.
Step 1: diastasis of 3 cm and more
Step 2: diastasis of 2 cm and less
Step 3: diastasis of 2 cm and less
Step 4: weight-loss program to follow after closing your diastasis
If you're not sure, contact us at support@carlakayfitness.com.
Yes. Our programs help strengthen the core, improve posture, support the pelvic floor and rebuild strength after pregnancy, even if you don't have diastasis recti.
Program access
After your purchase, you get lifetime access to your program through our app. All workouts are presented as guided videos that walk you through step by step. Just log in to your account and you can start right away.
You can access the program on your phone, tablet or computer through our app or the client area of the website.
Yes. The program is offered online and is accessible anywhere in the world. As soon as you sign up, you get immediate access to your member area, so you can do the workouts wherever you are, whenever it suits you. All you need is an internet connection to start.
How the app works
On iPhone (Safari)
1. Open Safari (not Google Chrome).
2. Log in to your member area.
3. Tap the Share icon at the bottom of the screen (the square with an upward arrow).
4. Scroll down to "Add to Home Screen".
5. Tap "Add to Home Screen".
6. Edit the name if you like, then tap "Add".
7. An icon appears on your home screen: you can now open your member area like a real app, in one tap.
On Android (Google Chrome)
1. Open Google Chrome.
2. Log in to your member area.
3. Tap the three dots (⋮) in the top right.
4. Select "Add to Home screen" or "Install app".
5. Confirm by tapping "Install" or "Add".
6. An icon appears on your home screen.
With your purchase, you also received an email with a video that shows, step by step, how to install the app.
As soon as you sign up, you receive an email with your login details. Just download the app on your phone or tablet, or access it directly from your computer.
Yes. The app is completely free. It is included with your purchase and gives you easy access to all your programs.
Yes. You can access your account on your phone, tablet or computer with the same login.
Yes. As soon as your payment is confirmed, your program is instantly available in the app.
Yes. Your purchase includes lifetime access. You can redo the program as often as you like, at your own pace.
No. An internet connection is required to watch the videos.
Yes. The app automatically saves your progress so you can pick up your training right where you left off.
Yes. You can restart the program as many times as you like.
Yes. The app is compatible with iPhone, Android, tablets and computers.
Payment and refunds
No. This is a one-time payment that gives you lifetime access to the program. Once your purchase is complete, you can access your program whenever you like, with no monthly fees or automatic renewal.
Because of the digital nature of our programs and the immediate access to the content after purchase, all sales are final and no refunds can be issued. Please see our full refund policy for more details.
Privacy and security
Yes. We take the privacy of your personal information very seriously. The information you provide is used only to give you access to your program and improve your experience. We do not sell or share your personal information with third parties. For more details, see our privacy policy.
Yes. All payments are processed through a secure platform using data encryption to protect your personal and financial information.